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Users not showing up aftering import users to Atlas from AD group

Developers
#1

Hello,

We use the “Import Users from LDAP/AD” function to import users from designated AD group to Atlas. I can run through the import process and assign Atlas role but have two questions/issues

  • The Atlas import wizard doesn’t allow me to choose which user to import from the AD group
  • When the import was successfully completed, I couldn’t see the new user in Atlas. I explored all the roles, including the one I assign during the import, but couldn’t find the new users. The new user only shows up in Atlas after that person’s first login.

Are those expected behavior?

Thank you
Jack

#2

@Ajit_Londhe

Would you be able help or point me to the right person who could help? Much appreciated!

Thanks
Jack

#3

In my experience, the import works best by attaching roles to security groups in AD. Then, when the import occurs, the group will import users from the sec group into the sec_user table and get assigned to the roles.

Are you certain all AD credentials and settings are correct? I had to play with other AD/LDAP tools to confirm our settings before finally getting it to work.

#4

@Ajit_Londhe

Do you mean attaching Atlas roles to security group in AD? how do I verify AD settings are correct?

Thanks
Jack

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