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Users have no permissions once logged in with OpenIDC after adding permissions to database

We have connected our Atlas instance with Auth0 using OpenIDC.

The connection works as expected with users being redirected to Auth0 and then being sent back to Atlas with a token in the url header to log them in. This works great, however no user permissions are being taken up. I have given the proper admin usage in the database:
user_id | login | role_id | role_name
---------±-------------------±--------±-------------------
1000 | shorrocka@chop.edu | 1002 | shorrocka@chop.edu
1000 | shorrocka@chop.edu | 1 | public
1000 | shorrocka@chop.edu | 2 | admin

The results of the recommended query to show what permissions are in the database.

There is no log message when a user logs in only when they logout.

Is there something that I am missing?

Please let me know if there is anything else I can provide.

Best,
Alex

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