Hello,
I am trying to visit the public Atlas instance but am getting an error. Tried in Chrome, FireFox and IE.
address -
http://www.ohdsi.org/web/atlas/#/home
error -
application initialization failed
unable to connect to an instance of the webapi.
please contact your administrator to resolve this issue.
Thank you
Rick
Hi @rkiefer I just accessed the public Atlas instance and it is up.
Perhaps there is a cached version of the site/DNS entry in your browser or in a proxy/router on your network?
Try closing your browser and using Chrome devtools to disable your browser cache to see if that helps.
Another test would be to see if you can access the site directly on your phone (not using your organization’s wifi/network).
Ah yes. I should have tried my phone first - works just fine. Will try to figure out why our network if causing issue accessing the site.
Thank you!
Rick