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Error to load cpt4 by running cpt.bat APIKEY

We got error when try to load cpt code to concept.csv. We try both cpt.bat APIKEY or java -Dumls-apikey=UMLS APIKEY -jar cpt4.jar 5.
The error said-- “cannot request TGT”
Exception in thread “main” org.odhsi.utils.cpt.Cpt4Exception: Cannot process CONCEPT.csv file. You can find more details in the logs/logfile.log file.
Reason: cannot request TGT
at org.odhsi.utils.cpt.Application.main(Application.java:42)
Please help. Thanks.